Forum Rocket Chinese Chinese Feedback and Comments Chinese Platinum: Level 3 pulldown problems.

Chinese Platinum: Level 3 pulldown problems.

nóng fū

nóng fū

When running Chrome and using Platinum: Level 3 Survival Kit Lesson pulldown menu I often have trouble accessing the menu items displayed in the pulldown.   As I move the cursor to make the selection, the menus transition.  This seems to only be a problem for Platinum: Level 3.
Alan-L1

Alan-L1

Yes. I have the same problem.
Lin-Ping

Lin-Ping

你们好!

Are you still having problems with the menu?

   -   Lin Ping
nóng fū

nóng fū

Yes.
nóng fū

nóng fū

My apologies.  I am very happy to see that you have returned to RC.  Welcome back Lin-Ping.
 
marieg-rocket languages

marieg-rocket languages

Hi nóng fū, 

Thank you for your feedback. I am sorry to hear you continue to have problems with the course; could you please send us a screenshot of what you see on your side? Please send it to us at support@rocketlanguages.com 

Kind Regards

 
nóng fū

nóng fū

To observe this error a screenshot would not be sufficient, a video capture of the event would be necessary.
 
marieg-rocket languages

marieg-rocket languages

Hi nóng fū, 

I think I know what you are referring to, it is a bit hard to get to the lessons since the box where the lessons are contained is not at the same level as the Survival Kit heading, so you have to be very precise with the mouse in order to access the lessons; it is possible to access the lessons but is not as easy as with the other levels.

I have gone ahead and sent a video to our tech support team to see if there is something that could be done about it. 

Kind Regards!

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