What Date and Time are Used by the Rocket Languages site?

magicspeller

October 27, 2019

Does the site use my system date and time?

I'm curious, because I had a streak of several days going, but tonight it's telling me my current streak is 1 day! It's 11:17 pm, but I still have 43 minute to go till tomorrow!

marieg-rocket languages

October 28, 2019

Hi magicspeller,

Thank you for the message; yes, the system should automatically adjust to your timezone; however, sometimes, if you travel, the streak may reset; did this happen recently? I can also check with our tech support team about it.

Kind Regards

magicspeller

October 29, 2019

Hi Marie,

No, I haven't moved, and I checked my system date to make sure it was correct.

marieg-rocket languages

October 29, 2019

Hi magicspeller,

Thank you; the only other reason would be not accruing points... I have let the tech support team know about this issue and so it should be looked into soon.

Thanks

magicspeller

May 24, 2021

Two years later and this happened again. :-( I had a streak of 28 days and have made sure I got at least 100 points every, but I just noticed that it's saying that my streak is 3 days.

marieg-rocket languages

May 25, 2021

Hi magicspeller,

I am sorry to hear you experienced the same issue again; we have gone ahead and updated the Streak to what it should be!

Kind Regards

What Date and Time are Used by the Rocket Languages site?

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