Ever since the last Android App update (4th July) the audio lessons on the App no longer play. Very frustrating as the App is more convenient for me than the desktop version. Why is this and is it going to be fixed?
Audio not working in Android App (Rocket German)
SimonF11
July 7, 2019
John4177
July 9, 2019
I had the same problem, however there was an update on the 8th that seems to have resolved this issue
marieg-rocket languages
July 9, 2019
Hi SimonF11,
Our apologies for any inconvenience caused. There was a problem reported and our IT Team was able to fix it a couple of hours ago, like John4177 said; however, could you please try to uninstall and reinstall the app one more time? If the problem continues after this, please let us know the device's specs (phone/tablet, brand, model) and we'll follow up with our tech team.
Kind Regards!
Our apologies for any inconvenience caused. There was a problem reported and our IT Team was able to fix it a couple of hours ago, like John4177 said; however, could you please try to uninstall and reinstall the app one more time? If the problem continues after this, please let us know the device's specs (phone/tablet, brand, model) and we'll follow up with our tech team.
Kind Regards!