I mistakenly said "no" when asked permission for this site to use my microphone. How can I re-enable it? Using a Mac...
how can I enable my microphone?

SeanK16
December 15, 2018

teacup
December 15, 2018
Which browser are you using?
Rocket Languages covers a couple of ways to set up microphone recording in the help section— https://members.rocketlanguages.com/members/help (scroll down to "System requirements & technical questions", select "Why can’t I record my voice?")—but if you're using Safari it says you can only play the tutor’s audio at this time.
Rocket Languages covers a couple of ways to set up microphone recording in the help section— https://members.rocketlanguages.com/members/help (scroll down to "System requirements & technical questions", select "Why can’t I record my voice?")—but if you're using Safari it says you can only play the tutor’s audio at this time.

Tony-S10
December 15, 2018
Sounds like it is a computer browser issue and you need to find the settings where you allow access to the microphone for the website.

SeanK16
December 15, 2018
Thank you for replying! I have tried all of the suggestions, to no avail... I'm using Chrome and have gone into the settings to make sure Rocket is not blocked. Could be something new I have to do in Mojave, which I recently installed.

Rocket-Languages
December 18, 2018
Hi SeanK16,
You can change your microphone settings in Chrome - here are some instructions:
https://support.google.com/chrome/answer/2693767?hl=en
"Change a site's camera and microphone permissions"
1. Open Chrome.
2. At the top right, click More > Settings.
3. At the bottom, click Advanced.
4. Under "Privacy and security," click Content settings.
5. Click Camera or Microphone.
6. Turn Ask before accessing on or off.
If you need any further help, please let us know on "support@rocketlanguages.com".
You can change your microphone settings in Chrome - here are some instructions:
https://support.google.com/chrome/answer/2693767?hl=en
"Change a site's camera and microphone permissions"
1. Open Chrome.
2. At the top right, click More > Settings.
3. At the bottom, click Advanced.
4. Under "Privacy and security," click Content settings.
5. Click Camera or Microphone.
6. Turn Ask before accessing on or off.
If you need any further help, please let us know on "support@rocketlanguages.com".