New question not marked as NEW so no one responded or helped and no voice prompt

I posted a question yesterday asking if the grammar was incorrect, Module 6.3 - "Je suis à Paris depuis hier" The translation was "I’ve been in Paris since yesterday".  Usually  when a new question was posted a red NEW would be next to the question but there was none and hence no one responded or not worth replying. 

Module 6.4 The conversation transcript was not working, just the first one by "Nicole". I power off and on 3 times in vain. Every time after I boot up I got a stop sign like icon and a black exclamation mark inside. (I can't send screen shot in Forum) Since it was an easy conversation statement I don't need it but it might be another computer glitch from the Rocket end?  

 

I didn't see the red "new" thing until this morning, I wonder if it was posted around the time of a server backup where changes in the database don't always register properly because the server is busy.

Hi M-L, 

Thank you for your posts.  Our apologies for any concern caused.  I just wanted to confirm for you that all 3 of your recent posts were marked as NEW! when we checked.  The way the forum should work is that if you create a forum thread, it will be marked as NEW! for other users, but not for the creator of the thread.  

I have tested all of the audio from the conversation between Paul and Nicole in lesson 6.4, but haven't had any issues.  Are you still having trouble today? If so, I recommend that you email the Customer Support team directly for further assistance, via the contact form on our Help page.

All the best!

You said the "new" next to the post is for others to see, not for the poster. I'm not an IT person; I take your word for it. As you could see torusan's comment that even he didn't see the "new" until the following day. That happened 3 times in a row. Typically in the past I always received at least one reply on the same day if not within an hour or 2. 

As for the second problem it resolved the following day and had not recurred since. I shut down and restart 3x yet I still got the stop sign with the black exclamation mark. It was late at night so I shut down for good for that day but the following day it was working well. 

I'm not complaining. I just want the system to work by bring attention to those in charge so I (and others) can learn; that's all. 

 

I posted a question 2 days ago whether Jeanne is an unisex name in France but no one responded because my take is that no one knows that it's a new post! I posted under comment section probably. So may be you can answer my question:
   

Ah, no, Jeanne is always female. If I understand the question correctly, the three greetings are unrelated to show different "formal introduction" scenarios. The only thing in common is that the person introducing herself is always Jeanne.

One the first one, we have formal "in person" introduction, with Jeanne introducing herself to an unnamed woman.

The second one is a phone introduction to someone (a man) she had spoken to previously by phone.

The third is a "first" conversation with a random customer service-type person (a woman).
 

Thanks again for coming through. My brain functions totally differently from most people. It never crossed my mind that the presentation was to show 3 different ways of introduction.  

My interpretation was that the 1st example was Person A, gender unknown yet. Then the 2nd example was Person B greeting Person A "monsieur" as well as reminding Person A that they talked on the phone yesterday. That's why I thought Jeanne is a unisex name like the examples I gave. 

The 3rd example was that Person A (now confirmed a male in my mind) responding to Person B about her reservation. 

The conclusion is that I have absolutely no imagination and have arterial sclerosis. :-(