When I Write It, it seems my small letter instead of capital letter at the beginning of the line invalidates the answer.
Write it

Edith-M
October 10, 2013

jason-oxenham-founder
October 13, 2013
Hi Edith - This issue should have been resolved by now. If it is continuing can you email support about the issue.

Edith-M
October 22, 2013
Again, I hear en fait instead of en tete, so we are moving on with one phrase just being so so.

Robert-R5
December 26, 2013