Moving up a level

How do I get from French level 1 to french level 2 or level 3? (level 1 is too easy)

Have you purchased the Premium Plus Level 2 lessons?  If you have, when RF loads, instead of working with Premium  Level 1, you simply open Level 2 and use its lessons.

i am not sure i was given an account by my school and i am the only one in my class with this issue
 

When you open RF, at the left side of the Dashboard, you'll see 2 or more dark blue rectangles with right-pointing arrows.  These rectangles name the areas in RF that you can open.  The top one reads, Premium: Level 1.  Depending on what was paid for, there are also Premium Plus:  Level 2, and Platinum:  Level 3.  Below the lowest Level is Tools.

Because I purchased all three Levels, I don't know what the rectangles look like for somebody who hasn't bought them; are they there but dim and unusable or are they not present:  I don't know.

I would suggest that you first contact the school and ensure that Levels 2 and/or 3 was purchased for you and properly added to your name.  The school may be your best source of help, and they may be able to solve your problem.  Good luck.

I don't think the level shows up at all if it's not purchased. I didn't pick up Level 1 of Spanish, just Levels 2 and 3, and there's no visual indication (whether through greyed out areas, or missing squares) that something is missing; the other levels just stack one above the other.

Hi Aidan - This may be something particular to your school. Please email customer support describing the problem.