Errors in Test Modules Quiz scores not added to total score

The test modules numbers 3 and 4 in the Premium Course (First Level) are broken.  Even if one correctly answers all correctly, zero points are reported  for that sub-section 4 of the test so that the maximum score one can achieve even with a perfect test is 80% which then fails the module.  So there is no way to get a passing grade. 

Hi David,

Thank you for your post.  Our sincere apologies for any inconvenience caused.  As reported via another forum thread, the IT team are working on this today.  Should your results for these tests have been 100% for both?  Please let me know, either by replying here, or by emailing the support team.

Thanks so much.

Hi Margeret. Thanks for getting back to me so quickly.  I just took Module six and the same thing happened.
The reported score for module 6 was 79% but I did miss two of the quiz questions in the forth section so I do not know how many quizz questions that would be.

In module 3 I had missed on in the main block and none in the quizzes. It reported 80%

In module 4 I missed two in the first block of three and 1 in the quiz block.

I have suspect your error occurred during some refinement work that was done in the last 10 days because it worked fine in my first two modules. 

I used to be a CEO of a software firm and was at MIT for 20 years at as a research associate so I've had some experience supervising software quality control.

The two most likely places you will find the error are the equation that add the scores from the four input subsection may have lost the forth compenent.

Alternatively it could be the score sum equation within the quiz sub-section that adds up the points from the quiz block before reporting it to the combination equation.
The quiz scoring is being done correctly. Correct answers are correctly given credit and incorrect answers are properly marked incorrect.

Hi David,

Thanks so much for your reply, it's sincerely appreciated.  Yes you're right - this issue is a recent one.  I have forwarded a copy of your message to a colleague in the IT team.  He will take another look at the Module Tests (quiz results specifically) and fix your incorrect results.  

If you notice anything else, please don't hesitate to let me know.

Thanks again! 

Hi David,

Margaret here again.  I've heard from my colleague in the IT team, who assures me that your Module Tests have been corrected now.  But please don't hesitate to let me know if you have any further questions or issues.

All the best!

Thanks for this great attention and quick correction.  Yes, my dashboard score have been corrected.  Thanks again.

Perfect!  No trouble at all David.  I hope you are enjoying your language learning.

I have the same problem with the review of last module of rocketgerman premium. Can you please send an email when this us solved?. I need to take the test for 5 more modules. Is there anyway you cancorrect the scores?. And by the way, when could we expect "den nachsten sondersangebot? :) I am ready to start platinum level! Thanks a lot.

Hi Ricardo,

Thanks for getting in touch.  Our sincere apologies for any inconvenience caused.  I will ask my colleague in the IT team to correct the scores from your previous Module Tests.  Do you recall which ones in particular you had trouble with, and what the quiz score should have been?

The Module Tests should have been fixed now, so please feel free to go ahead and take the rest.  In regards to our next sale, unfortunately we don't have anything planned as far as I know, but if you're on our mailing list, we will definitely let you know as soon as anything launches.  

I look forward to your reply.

Hi Ricardo,

I just wanted to let you know that the IT team have corrected your Module Test quiz results.  Please don't hesitate to let us know if you have any further questions or issues.