PROBLEMS WITH MEGAGERMAN GAMES

Hello there!!! I've tried to download the MegaGerman Games several times but I'm still unable to fully download it. Each time I try, it stops half way through and I end up with a Trojan Horse virus. I'm running on Windows XP and have swapped from Internet Explorer to Firefox but this hasn't helped. Has anyone else experienced difficulties and if so, have you managed to correct it? P.S I can't find MegaGerman 4 either!!! Cheers, Dean

Hi there, Thank you for your email. I apologize for the trouble you have had with your downloads. This can occur when the file is cut off during the download process. Certain ISP users may experience this issue, as the connections may prevent downloading a large file. Compare the size of the downloaded file to the size that it should be for a full download (the file sizes are written next to the download links). If the size of the file that was downloaded is less than the size listed, then the entire file has not been downloaded. Anti-virus software, pop-up blockers, and firewalls can also prevent a file from being fully downloaded. To resolve this issue, close all other open applications and re-download the file using an Internet browser. If this doesn't resolve the issue then please let me know. There are three MegaGames and the MegaCards. The MegaCards are a seperate download. I hope that helps. Please let me know how you get on. Thanks Paul

Hi Paul Thanks for replying. I'm still having trouble downloading the MegaGerman Games. I've tried doing what you suggested and I've also tried using StarDownloader through Internet Explorer which didn't work so I then uninstalled it and reinstalled it through Firefox and it would still only download half of the file. I've tried downloading it with Anti-virus and Firewall switched off and I even uninstalled Adobe Elements to create a massive space but this was also to no avail. I normally don't have a problem with downloading large files - I believe the Mega Games is 26MB which is usually ok. Do you have any other options as I'm dying to have a crack at the games... Your help is very much appreciated. Kindest Regards, Dean

Hi again, I'm sorry to hear that. Margaret from tech support just contacted you directly to get to the bottom of the problem. Please let me know if it still doesn't work. Thanks Paul

Hi Paul Sorry it took so long to reply! I never had any luck downloading the MegaGames so I've just ordered the back up CD's instead. Many thanks, Dean