points

MessinaD

MessinaD

points are not calculated correctly.  Is anyone else having this problem? 
ChrisM108

ChrisM108

They seem to be fine as far as I’m concerned. I use the app. 
MessinaD

MessinaD

I use the app as and computer well.  The points were corrected, but again they are not cleared after the 24 hour period.  I'm guessing it is only my app and computer .  Strange.  Thank you for your reply
ChrisM108

ChrisM108

I understand better now. Rather than points allocated to each activity, you’re referring to the total not zeroing out each day. Same here; usually spasmodically, but in the last week or so, it’s nearly a daily occurrence. I log out of the app, and log in again, which solves the issue. I can’t use the web version, as it’s not useable on an iPad, and I have no PC.  I’m hoping Rocket resolve that sometime soon. 
MessinaD

MessinaD

Logging out and in does not help here. My totals within the 24 hour time increase cumulatively for each day. This is a great program; however, I do hope they fix this. 
Buona giornata! 
ChrisM108

ChrisM108

E tu. I suggest emailing the RL help desk. They’re very responsive. 

Ask a question or post a response

If you want to ask a question or post a response you need to be a member.

If you are already a member login here.
If you are not a member you can become one by taking the free Rocket Italian trial here.