Rocket Languages Reviews
Find out what actual users have to say about our courses through their Rocket Languages reviews.
i can only say that Rocket German is an awesome disaster. Waste of time & money.
Response from Rocket Languages
Hi James, thank you for your review. We're sorry to hear that you have not had a positive language-learning experience with Rocket German. Our Customer Support team has reached out to you to establish if there is anything we can do to assist you. All the best!
They make it hard to cancel service, why so hard Rocket?
Response from Rocket Languages
Hi James, thank you for your review. Our Customer Support team has already been in contact with you, regarding canceling your account. Given that you can either purchase a Rocket Languages course with a one-time purchase, or a six-month payment plan there is no need to cancel your account. That means, once you have purchased the course, you have lifetime access and no recurring fees. All the best!
It is the worst thing ever and Maricio keeps texting me at 3 am
Response from Rocket Languages
Hi Bashir, thank you for leaving a review. We currently use email to communicate with our users as opposed to text. The good news is that it is very easy to disable these emails, our Customer Support team has contacted you to assist you in unsubscribing. Happy learning!
The voice recognition technology is very inconsistent. It kills the experience because the lesson is based on the use of voice to qualify your speech.
Response from Rocket Languages
Hi Michael, thank you for your review. We know that it can be very frustrating when technology doesn't cooperate. Our Customer Support team has emailed you, in order to ascertain the issue you are experiencing and to work with you to resolve it. We wish you all the best with your Chinese language learning!
Easily the worst language learning product on the market. Every lesson is set up to trick the student and set them up for failure. There are numerous mistakes in every lesson and when one of two options is the 'right' answer, the program is so lacking that it only shows one. This is basically a perfect course if you want to waste your money and learn virtually nothing. DO NOT WASTE YOUR MONEY ON THIS GARBAGE.
Response from Rocket Languages
Hi Kristine, thank you for leaving a review. We are always looking to make improvements to our Rocket Italian course and enhance the experience for our users. We are very sorry to hear that you feel lessons are designed to trick learners. We appreciate your concern and want to assure you that our lessons are intended to showcase the vital elements of the language required for communication. All the best!
it's such a hard program that you can not learn from
Response from Rocket Languages
Hi Luciana, thank you for your review. We're very sorry to hear you have not had a positive learning experience with Rocket Spanish. Our Customer Support team has reached out to you in order to ascertain if there anything we can do to assist you or elevate your experience of Rocket Spanish. All the best!
the system is confusing frustrating and has to much work
Response from Rocket Languages
Hi Libby, thank you for taking the time to leave a review. We're sorry to hear that you are finding the workload of our Rocket Spanish course overwhelming and the system frustrating. We pride ourselves on offering comprehensive language courses and want to ensure that you are learning everything you need to ensure you can start speaking as soon as possible. Learning a language is lifelong commitment but with a bit more practice we're sure that your Spanish abilities will take off in no time!
This program charged me 259.90 two times ,did not respond to my emails and I am not able to access the program.On Top of that they charged me another 49.90 for what I don’t know.
There is no number you can call. They are corrupt.
Response from Rocket Languages
Hi Gigi, we're very sorry to hear that you've been having difficulties with accessing the course and our apologies on the delayed response from our Customer Support Team. We are doing everything we can to help you resolve these issues and I hope we can get your language-learning journey back on track. All the best!
The Hear It Say It feature does not work but must be passed to progress to the next level, essentially making the entire program useless.
Response from Rocket Languages
Hi Abigail, thanks for your feedback, we're very sorry to hear that you're having issues with the "Hear it! Say it!" feature. Feel free to reach out to our customer support team on support@rocketlanguages.com and we will see what we can do to resolve these issues for you. All the best!
The speech recognition software is terrible. If it wants to give you a score from 0 to 100, I'm fine with that but to have to keep on repeating myself and yelling only to see "I didn't catch that try again" is more than frustrating. So I'm just skipping trying to talk into the mic for now. And my Google Chrome is updated. My mic is a very good one.
Response from Rocket Languages
Hi George, we are sorry to hear you are experiencing issues with the voice recognition. We have set you an email to follow up about this issue and hope we can resolve it for you. All the best!