Find out what actual users have to say about our courses through their Rocket Languages reviews.
I paid for the Spanish course and received nothing
Response from Rocket Languages
Hi Scott - It looks like you ordered with a different email address to the one you used to set up your account. Customer support have sorted it out and have emailed you.
Overall seems like a good program, but when using the app or browser from the phone the audio recorder doesn’t work.
Response from Rocket Languages
Hi there; it looks like you have been using the Safari browser on your iPhone. While our courses work on Safari on a desktop computer, for an iPhone we recommend using the Rocket Languages iOS app.
I really need to learn but I can’t I wouldn’t recommend this TO ANYONE ALL THEY WANT ARE THE REVIEWS AND THEY HAVE PUT THERE OWN IN SO THE CAN HAVE A FIVE STAR DO NOT TRY
Good morning,
I have recently purchased Rocket Italian and Have just started Module 1. It seems there is a glitch in the audio depiction software every time you are asked to repeat the numbers one, two, three.
Though this does not seem like a big deal, it is to me because it prevents me from getting 100% on the lesson. Being I found this so early on can I be expecting to see more glitches with future modules? Please advise on how to rectify this issue, I am dissatisfied with this product already in its early stages.
Thomas Attilio Casella
Response from Rocket Languages
Hi Thomas - Unfortunately, there was a bug in the system that affected this phrase. All fixed now!
Hey guys I totally recommend this website to you.
THIS WEBSITE WILL MAKE YOU BECOME FRENCH MASTER IN 5 MINUTES.
I didn't like the program. It's mostly translating into English. I spent more time listening to the dialogue in English than Italian. Even the Italian girl speaks more English than Italian. A waste of time and money
Response from Rocket Languages
Hi Cecilia - Thanks for your feedback. There is a fair amount of English in the first lessons as the Italian usage needs to be explained. As you progress to higher levels there is less English, and in fact the Rocket Italian Travelogues are very conversational with the audio available in 100% Italian.
Unfortunately I am one of the Rocket Languages failures. I spent my first few months doing what I believed the course asked me to do -- one lesson per day with extra study. After 4 months I had finished the first level of Spanish. I could say hello to folks, order a simple meal in a restaurant -- check in to a hotel, etc., but when I met with my Spanish speaking friends I could not understand what they were saying . So following the recommended learning path was not working for me.
I also noted that the course admins reward points as an indication of learning. Yet, in my case, I could not see any relationship between points and my knowledge of the material. Also a glaring weakness is that one can earn points by repeatedly answering the same questions. I found that I was memorizing the answers to all of the questions. I then thought if I could present the materials to myself in a different way, I could learn the materials better. I began pulling down many of the lessons at one time -- taking them into a little program I developed that would then present the material to me in various ways. My hope in doing this is that by so doing, I would more effectively learn the materials.
Response from Rocket Languages
The issue was not about whether or not you were trying to game the points the system. The issue was that it is impossible to get 50,000 points on a continuous daily basis without manipulating the system, which as you allude to in your review, you did. It's not fair to our other users to let that continue to happen.
I was trying to learn Arabic and I know only a little so I listen to them explain the numbers and I know my numbers 1-10 so I was listen and the numbers were mixed up like they said wahoud is 2 but it is actually 1 and it did the same mixed up thing the whole time so don’t waste your time on this app thinking there going to teach cause your just going to get mixed up with different words
Response from Rocket Languages
Hi Jacob - I am not sure where you are seeing that. I had a look through and all of our number lessons look correct. Can you please contact customer support and let us know exactly where you saw this?
Cannot get ahold of the support team and cannot sign in from the public library for free lessons since I already signed up for a trial account. Completely unacceptable. Would like for them to delete my email so I could possibly have access from the library system, but it is impossible to get ahold any one!
Response from Rocket Languages
Hi Amy - We're sorry to hear you couldn't get hold of us. Our Customer Support Team has now sent you a follow-up message to solve any issues you are having.
The customer service is completely non existent. I have tried a few language courses over the years and this is by far the worst. It would be helpful to get a response but even that basic service eludes this company. The product offered might be useful if you could only get to it. Finding answers is like pulling your own teeth out. The company offers to learn a language fast ........yeah ok but it takes three days of waiting for.......... Nothing no response. Disgusting
Note from Rocket Languages: Hi Nicholas, thanks for your feedback. We are very sorry to hear you aren't happy with our courses. Our Customer Support Team has sent you a follow-up message to solve any issues you might have. All the best with your language learning! Your Rocket Languages Team