Hi ! I have been having a few problems with the voice recogniation software on Rl For instance If i repeat Mauricio to get graded on my pronounciation of lets say "Alabarse" it grades me something like 10 percent when I know I am saying it correctly Because it thinks I am saying something Ridiculous Like "Ahogar " Is their any way to fix this !!!
Better Voice Recogniation Software

jolietil
July 3, 2017

Dan-H24
July 3, 2017
My advice is to not pay much attention to the VR grading system. It misunderstands things. My biggest complaint is that when I take a natural pause when repeating a sentence, or speak slowly to make sure I am pronouncing words correctly, it thinks I am done and stops, rating me poorly. I know whether I am repeating sentences correctly or not, so I routinely override the computer's rating. Sometimes I even rate myself worse than the machine does.

marieg-rocket languages
July 3, 2017
Hi jolietil and Dan,
We appreciate your feedback.
For the best experience with the voice recognition we recommend making sure you are using an up-to-date Chrome browser and making sure the site has permission to use your microphone:
http://screenshotlink.ru/9b21c146d64eb6d29a1ab0ff2ba5be7e.png
If all is set correctly, please try to reset Chrome to its defaults settings:
1. Go to Settings in Chrome by clicking in the Menu Icon.
Kind Regards!
We appreciate your feedback.
For the best experience with the voice recognition we recommend making sure you are using an up-to-date Chrome browser and making sure the site has permission to use your microphone:
http://screenshotlink.ru/9b21c146d64eb6d29a1ab0ff2ba5be7e.png
If all is set correctly, please try to reset Chrome to its defaults settings:
1. Go to Settings in Chrome by clicking in the Menu Icon.
2. Inside Settings, click "show advanced settings"
3. Then, right at the bottom, click in "Reset Settings" to see if you can Restore Settings to their original defaults.
If none of that helps; please send us an email to support@rocketlanguages.com and we can provide more guidelines.
If none of that helps; please send us an email to support@rocketlanguages.com and we can provide more guidelines.
Kind Regards!

jolietil
July 3, 2017
I am still having the same problems
and Dan is right it happens to me too
and Dan is right it happens to me too

marieg-rocket languages
July 3, 2017
Hi jolietil,
I have sent you an email message to further look into this issue.
Kind Regards!
I have sent you an email message to further look into this issue.
Kind Regards!

jolietil
July 6, 2017
Thanks ! - a lot !

slyraistlin87
July 8, 2017
I am having the same problem along with it saying "Sorry I didn't catch that. Please try again." about half of the time as well.

jolietil
July 9, 2017
Yes that is also a big problem !

marieg-rocket languages
July 10, 2017
Hi slyraistlin87,
I am sorry to hear you are having the same issue; just to confirm, have you gone through the previous steps?
@jolietil,
Did you receive our email so you could send the error page?
Kind Regards!
I am sorry to hear you are having the same issue; just to confirm, have you gone through the previous steps?
@jolietil,
Did you receive our email so you could send the error page?
Kind Regards!

jolietil
July 10, 2017
Yes I have gone through all the steps
and I have not recived the e - mail
and I have not recived the e - mail

marieg-rocket languages
July 10, 2017
Thank you jolietil, could you please send us an email to support@rocketlanguages.com so we can send you further guidance?
Kind Regards!
Kind Regards!

jason-oxenham-founder
July 11, 2017
Hi all - We just released an upgrade to Rocket Record so as long as you are using Chrome with a headset mic then the performance should be much better. In saying that, sometimes, for short words/phrases in particular, the accent has to be spot on to get it 100% correct.

jolietil
July 22, 2017
Now,instead of ending too soon it is going for too long after I speak and it is picking up silence so it says "Sorry I didn't catch that " and now it is WORSE than before !Also on my ipad there is no VRS

Catherine216
July 22, 2017
I second that it keeps going on too long. I can't believe it cant be paused or ended.