Mic stopped recording

Hi there,

I am using the chrome browser on a mac and my mic works for other programs and all the settings on chrome seem to be correct.

I'm at a loss.

Any suggestions please?

Thanks
Eric

Hi Eric, 

I'm sorry to hear you're having problems with the mic on your account; let's review the basics, did you check that our site has permission to access your microphone?:

 http://www.awesomescreenshot.com/image/720502/87bfc22fb52a65e69aae8241895e5032

If all is set up properly, can you please tell us what it is you see when you try to record? Are you also having problems hearing the audio? 

We look forward to your reply. 
 

Hey, Marie.

I have followed the instructions on that link and all is setup fine. I hear the audio perfectly, but rocketfrench doesn't hear me at all. This happened suddenly. I've been using this mac and google chrome for the entire course so far.

I've tried with my built-in mic and with my headphones, neither work and both previously have worked.

Thanks

Hi Eric, 

I have sent you an email with another option to try to resolve the issue; 

I hope it helps!
 

Hi Marie,

I am happy and somewhat embarrassed to report that the mic problem seems to have fixed itself after having the computer restart.

Thanks for all your help.
Eric