sfpugh
October 22, 2021
Today, I find that the play it section doesn't work in both German and French.
When I try to use the play it section of lessons I get a message that something went wrong and a reload button. This appears to affect all lessons in Geman and also French,
I am using window 10 with the Chome Browser. I tried re-loging in and clearing the cache. The same problem occurs with the Edge browser.
marieg-rocket languages
October 22, 2021
PBurbank
October 23, 2021
I also find that the play section doesn't work on Rocket Russian, French, and Spanish.
Sincerely yours
sfpugh
October 23, 2021
Good to hear I am not the only one. I am surprised that more people haven't noticed. I use it a lot for revision.
CharlesS20
October 23, 2021
I am having the same issue with spanish both yesterday and today. Running Chrome on a PC.
SimoneP
October 24, 2021
I'm having the same issue. Rocket Italian, all 3 levels. None of the audio converstations can be played within any module or lesson. First noticed the issue on Friday Oct 22. As of Sunday AM on Oct 24 the issue persists.
Maxie
October 24, 2021
HI All
Not having a problem with Chrome, but I prefer Firefox and am having issues with ponts lagging in the hear it say it section. So have been using Chrome for ths. but switching back and forth is annoying.
In FIrefox, some of the points aren't recording. Happening in Itlian and German
Sebongela
Tbiesty
October 25, 2021
I'm also having the same issue with Rocket French. First started on Friday morning, October 22.
GaryM25
October 25, 2021
Same issue here
Play conversation and Play as buttons lead to:
There was a problem loading the lesson. Please try again.
Using the reload button doesn't resolve anything. I also tried logging out and back in to Rocket Spanish, as well as restarting Chrome. I first noticed the issue today, but haven't used those functions in a few days, so it may well have appeared earlier. I have not updated Chrome since the time it last worked. Hope that's helpful.
marieg-rocket languages
October 25, 2021
We appreciate all your reports and details; once I get a reply from the tech team about this issue, I will let you know through here as well.
Kind Regards
Maxie
October 25, 2021
Just a heads up. Play is also not working on Firefox
Sebongela
Tbiesty
October 26, 2021
It just starting working for me now.
marieg-rocket languages
October 26, 2021
Hi there,
Yes, we were informed that this issue is resolved now, so please let us know if you need further assistance with the Play It feature.
Kind Regards
sfpugh
October 26, 2021
Yes, it seems to be working normally now.
Thanks
Simon
ClaesR
October 26, 2023
I often, after a night's pause, note that the Audio does not work any longer. Sometimes a reload makes it work, but today I simply cannot make it work at all, even after a restart of the web-page. Running Safari on a MAC, Monterey for Rocket Spanish!
Still a problem with the audio. I have noticed that it has been an issue for a long time.
Sad because I really like the course and my progress.
Claes