Why cannot Record my voice. Every time I try I am booted out of the program. I am using the app on my iPad.
Recording of my voice
Brenda776
February 21, 2019
PaulP30
February 25, 2019
Me too (using the app on an IPhone) - the app crashes every time I try using the microphone. Seemed to start happening after the last app update (5.0.37)
marieg-rocket languages
February 25, 2019
Hi there,
We apologize for the inconvenience caused; we have reported the issue to our tech team so they can work on it and fix it as soon as possible.
Kind Regards!
We apologize for the inconvenience caused; we have reported the issue to our tech team so they can work on it and fix it as soon as possible.
Kind Regards!
MatthewW-upLH
September 5, 2019
Possibly related... I KNOW i said the right thing, but the recording doesn't even wait until i'm finished talking to show me that i didn't say all of it... I'm starting to invent a new language yelling at my phone......
roketto
September 12, 2019
Now that I am using the app on my iPad, it says Listening, so I assume it is recording me, but I see no ratings %
this is not really acceptable at this price for the app
this is not really acceptable at this price for the app
Tony-S10
September 17, 2019
The voice recording works fine for me on a PC and the mobile app provided that there is no excessive ambient noise surrounding me.
roketto
September 17, 2019
Sorry, but answers of the type « it works fine for me », similar to “we haven’t had any complaints from other customers », are not really very helpful. On my iPad I have followed the exact same procedure as on my (Mac) laptop - same quiet surroundings, same voice volume, etc. but it doesn’t respond. If as you seem to imply I should be doing something differently or there is maybe a problem with my iPad, I need a list of such possibilities to check if the ‘solution’ is to be helpful. Thanks in advance.
marieg-rocket languages
September 17, 2019
Hi RobinS66,
Could you please try to uninstall and reinstall the app on your iPad? Our tech support team has just released a new update on the app and it should address these issues.
Kind Regards
Could you please try to uninstall and reinstall the app on your iPad? Our tech support team has just released a new update on the app and it should address these issues.
Kind Regards
Tony-S10
September 18, 2019
To clarify about the ambient noise if you are sitting in a parked car near traffic then the noise of the traffic is enough to throw it off. The room needs to be silent even from the ventilation sound of a noisy air conditioner I have found. The iPhone generally has better success at recognising my voice than the PC at times.
roketto
September 21, 2019
Thanks Marie-g, I got the app and now it works fine