Alt least in German, everyone is classified as a novice. I suppose it is just a glitch. :-)
Today every one is a novice
sfpugh
May 14, 2018
Tony-S10
May 15, 2018
No everyone, heaps weird and I am glad the whole site has not crashed. I am off to Japan in under 60 days and need to cram. At least the site is still up. Points loss I can deal with.
lesieur200
May 15, 2018
Yeah this happened with French too.
No se habla de Bruno
May 15, 2018
...and Spanish. : ( doomed to be a novice forever!
dsdarr
May 15, 2018
And in Portuguese. The point totals are wrong too I think...
marieg-rocket languages
May 15, 2018
Hi there,
Thank you for your feedback. We have reported the issue to our tech support team so they can review it and fix it as soon as possible.
Kind Regards.
Thank you for your feedback. We have reported the issue to our tech support team so they can review it and fix it as soon as possible.
Kind Regards.
sfpugh
May 16, 2018
Thanks, it seems to be working normally now.
Tony-S10
May 16, 2018
nope still broken and still not working. It is resetting you to novice each day but keeping your total points tally.
sfpugh
May 17, 2018
It seems OK in German, perhaps the problem is language specific now?
lesieur200
May 17, 2018
Maybe because French is still not working either.
marieg-rocket languages
May 17, 2018
Thank you; I have updated the ticket to our tech support team.
Best
Best
dsdarr
May 17, 2018
Under Portuguese, everything seems to be okay now except for the totals for "last 12 months".
sfpugh
May 17, 2018
I have French too which I haven't started yet, but looking at progress, lots of levels are showing on the leader board. So it seems to be working for me there as well.
Maybe it need a re-login to get it going again although I didn't have to do it.
Maybe it need a re-login to get it going again although I didn't have to do it.
Ramsey-P
May 18, 2018
works now.
dsdarr
May 18, 2018
still not working in Portuguese...
Tony-S10
May 18, 2018
No still not working, 12 months rankings are incorrect and all time rankings are incorrect. Also the level you are is incorrect as it has not promoted you to your previous rank since you were all bumped down to novice.
sfpugh
May 19, 2018
It continues to look OK in German including the all time rankings.
However if I switch to all courses it is messed up with points and levels that don't make sense.
However if I switch to all courses it is messed up with points and levels that don't make sense.
Ramsey-P
May 21, 2018
ok with spanish
Tony-S10
May 22, 2018
Looks like it is all restored now.
sfpugh
May 22, 2018
I spoke too soon, the problem is back. I am back to novice and so is every one else. It seems that only today's points are being accumulated. Perhaps it is due to current maintenance to fix the problem?
Tony-S10
May 22, 2018
Yep all broken again. The last 12 months and all times ratings are removed and reset to zero.
Erubar
May 22, 2018
For me, on Chinese, everything seems fine, and has been that way, for me, at least.
Suzanne-R
May 23, 2018
Still broken, I worked my way up in German and now I've been back at Novice for a week or so. Thought the problem would've been fixed by now?
lesieur200
May 23, 2018
French seemed to be fine a couple of days ago, but now I'm back to being a novice.
sfpugh
May 24, 2018
Today. it seems mostly OK here in German. However strangely the 12 month totals are not working properly all though all the other totals look plausible.
Tony-S10
May 25, 2018
I am seeing the same 12 months not correct.
marieg-rocket languages
May 25, 2018
Could you please check again? It's supposed to be fixed now. Thank you for your patience and understanding!
dsdarr
May 25, 2018
"last 12 months" is still wrong and "last 24 hours" is wrong as well. The others are probably correct.
HugoM5
May 25, 2018
Today in German everything is fine.
sfpugh
May 26, 2018
The levels look fine both in German and "All courses", however the points totals are OK except for 12 months where they are far too low.
This true after clearing the cache and re-logging in. The top point score in "All courses" at 12 months is currently 26141.
This true after clearing the cache and re-logging in. The top point score in "All courses" at 12 months is currently 26141.
dsdarr
May 26, 2018
Similar story in Portuguese. Everything appears to be more or less correct except 12 months.
sfpugh
May 28, 2018
Everything looks OK now both in German and "all courses"
marieg-rocket languages
May 29, 2018
Thank you for all the feedback and updates; I have been informed the '12 months' and the 'last 24 hours' have been fixed as well.
Best
Best