Forum Audio button problem

Audio button problem

ErinC-xbzu

ErinC-xbzu

My audio button stopped working, only spins then aborts the operation.  What is causing this?

Margaret-RocketLanguages

Margaret-RocketLanguages

Hi ErinC-xbzu,

 

Thanks so much for getting in touch. Our apologies for the trouble you are having with the audio in your course. It would be great to get some more information please, such as whether you are using the course on a browser or on the app. If a browser, which one are you using, e.g. Chrome, Safari, etc? And finally, do you have a stable internet connection?

 

You can either reply here, or send an email to the customer support team on support@rocketlanguages.com. We look forward to hearing from you!

 

Enxhi-Rocket-Italian-Tutor

Enxhi-Rocket-Italian-Tutor

Hi ErinC-xbzu,

 

I wanted to follow up regarding the audio issue you reported earlier. Is the problem still relevant, or has it been resolved? If you still need assistance, please let us know the current status, so we can help you further.

 

Looking forward to your response. :) 

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