Forum How to reset progress

How to reset progress

Luis-O8

Luis-O8

Is there a way to reset the learning progress for a language course?  I'm using Safari on macOS.  TIA!

Scott_C

Scott_C

I don't beleive you can do it, but I know customer support has done it for people in the past. I recommend you email them directly. I believe the email is support@rocketlanguages.com

Margaret-RocketLanguages

Margaret-RocketLanguages

Hi Luis-O8,

 

As mentioned by Scott_C (thanks Scott_C!), the best thing to do is contact Customer Support directly for their help. We have reset points/progress in the past, but do it on a case-by-case basis, as this cannot be reversed, and applies to all courses in a learner's account. If you get in touch, the team will be able to give you more information. We look forward to hearing from you!

 

 

Luis-O8

Luis-O8

Thanks for your replies.  Sounds like a lot of work so I'll just stick with resetting individual exercises.

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