recording stops mid way

ValerieM42

ValerieM42

Everytime when we repeat the korean language the recording stops midway and i wont get full credit for it , please fix this issue , i have a great microphone and also work in the IT field , fix this issue if you want to continue taking my money!!!

Margaret-RocketLanguages

Margaret-RocketLanguages

Hi ValerieM42,

 

Thanks so much for getting in touch. My apologies for the trouble you are having with Rocket Record. It would be great if you could please email the customer support team with a description of the issue you are having, as well as the following information:

 

  • - whether you are on the app, mobile browser or desktop version of the course
  • - if using the app, is it Android or iOS
  • - If using a browser, which one
  • - whether this occurs for particular words/phrases, or for everything

 

You can contact Customer Support on support@rocketlanguages.com.

 

Thanks so much, we look forward to hearing from you.

 

 

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