Well, this is not awesome, actually. Just a couple of things.
1) First of all I am very pleased with the product overall. I don't have much to compare it to as it is the first time I have purchased a language program. But I did sign up for trial periods for several and I thought Rocket was the best overall. So I am pleased.

2) However, I acted too quickly to purchase during my trial period because only 2 days after making my purchase the product went on sale. I called customer service twice (never got to talk to a real person either time) and had to leave a message as there was no one to answer the phone. I wanted to see if I could get the sale price. To this day I still have not gotten a call back. So...kinda disappointed in the customer service actually. Maybe next time I won't act so quickly. : /