Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?
I only use the web interface. I'm not a fan of apps on my phone. The web interface mostly works but the microphone interface throws error messages and hasn't worked since day 1. I've also had issues with leaving notes and trying to use the contact form. I've tried both Safari and Brave browsers with the same results on both.
Support has be lackluster. I also tried to call the phone # from the website and got an error from Verizon that the call couldn't be completed as dialed. This has happened multiple times.
Response from Rocket Languages
Hi Stephen - Thanks for your feedback. I will check into why you have had trouble reaching us. In the meantime, I will email you directly to see what we can do.
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