Flin Flon Flin Flon

Flin Flon Flin Flon

Canada

Rocket Spanish
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

Let me again reiterate something that I drew your attention in the past:
You lost in some categories (despite high quality of the program on the technical and didactic fronts) at least on star in the survey because of the manner this survey is delivered in the middle of a lesson in a most frustrating and hampering manner which I feel aggressive, if not outright harassing! If you need feedback, do offer your surveys AFTER the end of a lesson (at the moment of a switch from one lesson to another) to avoid an absolutely PREDICTABLE distraction in the middle of the learning process and high concentration - I don't think this is something that a reasonable person cannot predict.

Response from Rocket Languages

Thanks so much for your feedback. Our sincere apologies for the inconvenience caused by the survey prompt. We have forwarded your comments to the IT team who will strongly consider the process as part of their upcoming UX review. All the best with your continued language learning.

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