Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?
My computer is not working . I would give all 5s. I had no experience with customer service. I would like a phone number and a live human being to answer
Response from Rocket Languages
Hi Susan, thank you for your review. In terms of our live chat, we, unfortunately, do not have someone monitoring it 24/7. However, our customer support inbox is regularly attended by our staff so if you do encounter any issues, please feel free to reach out to us. We wish you all the best with your Japanese language-learning journey!
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