Abeed Hasan

Abeed Hasan

France

Rocket French
Criteria
How satisfied are you with Rocket?
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It's truly disappointing that you omitted various clauses from your refund policy. For those using Apple Pay, if they wish to cancel their subscription, they're required to contact Apple? You haven't even attempted to facilitate the direct connection.

Response from Rocket Languages

We're sorry to hear that the refund process with Apple Pay didn't meet your expectations. Apple requires this process, but we'd be happy to jump on a call and help you contact them!

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