Rocket Languages Reviews

Find out what actual users have to say about our courses through their Rocket Languages reviews.

Average Rating

4.7

Rocket Languages review criteria

How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?
5095 Customer Reviews

5 Stars

78.7% (4012)

4 Stars

14.0% (715)

3 Stars

3.9% (201)

2 Stars

1.4% (73)

1 Star

1.8% (94)

Would you like to submit a review?

Log in or sign up for a trial first.

Order by
Show reviews for:
Bailey Ross

Bailey Ross

Connecticut , United States

Rocket Korean
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

As a completely new person to Korean, this course is not what I should have chosen to begin with. To be able to feel like you "completed" the lesson, you have to write things in a language they have not taught you yet! The lessons are too long and having to learn the "extras" to feel like you completed the material they were focusing on is also frustrating. I have no incentive to move through the material, because I feel like I can't even perfect the first few lessons!
The voice detection sometimes is very poor, which means saying the same thing fifty times at lightning speed to get credit for it. I like other programs for learning Korean better than this one. I might come back to it after I have a better foundation.

Response from Rocket Languages

The Write it! tests can (and probably should) be left until you are more comfortable doing them. In saying that we will look at how these Tests work for beginners. With regards voice detection, the best results are achieved with a headset mic, or using one of the apps.

9
Patrick Sheedy

Patrick Sheedy

St. Paul, MN , United States

Rocket French
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I can't. you won't let the honest responses be submitted. there is nothing awesome about your program. Neither, do you respond in a timely manner to concerns. So if you want honest then let them be submitted

Response from Rocket Languages

Hi Patrick - It looks like your review has been submitted correctly?

4
Alan R

Alan R

Brazil

Rocket German
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

First year of German course is good, but the quality goes downs in the second year.
Also, they are spammers: does not matter how many times you hit unsubscribe, you will continue to receive the wonderful 60% discount a LOT. I do not recommend at all.

0
Mago Tilden

Mago Tilden

Rocket Spanish
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I couldn't get into it as I am at a more advanced level and I could find much in my trial edition. I never signed up to pay because of that. I didn't use customer service and can't really say about the price and I don't remember what it was. I'm guessing it would be okay if I had seen that the program was helpful in the trial. It would help to have a more helpful trial version.

Response from Rocket Languages

Hi Mago - If you did sign up for a Level and found it was either too easy or too hard then we would gladly swap it free of charge to a more suitable one.

15
Natalie Jacques

Natalie Jacques

New Zealand

Rocket French
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I am taking the French course but I find the man talks way too much in English with annoying 'jokes'. Sorry but listening to him makes it difficult for me to continue and I loose interest. Over half the lessons are in translated English or him talking.The price for the course is good and I haven't had to use customer service to comment.

Response from Rocket Languages

Hi Natalie - The beginner (Level 1) course does have a reasonable amount of English as things need to be explained! In the higher levels there is less English. If you wish to swap levels then please let us know!

5
Brenda E

Brenda E

United States

Rocket French
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

Too many words introduced at a time to be able to truly memorize them. Lessons progress too quickly without real review on what has previously been taught. Need a way to review flashcards from all completed lessons in one spot. No response from customer service when a question asked.

Response from Rocket Languages

Thank you for your feedback! I suggest checking out our Rocket Certification tests, under the "Tools" section, you'll find useful tests to recap what you've studied here. We're very sorry to hear that you did not receive our response to your question, Brenda. I have resent this to your email address, so you should have received it. All the best!

0
Jesse G

Jesse G

United States

Rocket French
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I absolutely want to love this program. The content is great. The audio lessons are top notch, but I can't get anything to work correctly on any device and 20 days in and still no contact from a manager or tech after several email requests and live chat requests for it.


I've submitted a pile of screen captures and video of the errors. I've tried multiple devices and computers.

Marie G responds quickly over live chat, but nothing ever seems to come of it.


The program has great content, but trying to use it is is beyond infuriating.


At this point I'm not prepared to keep the product unless it's next to free.

Response from Rocket Languages

Thanks for your review Jesse. Our sincere apologies for the trouble you've had with your course, and for the delay in getting some help for you. We will get some assistance from the IT team and get back to you ASAP.

2
Teertho Bhattacharya

Teertho Bhattacharya

United States

Rocket Spanish
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

The product is not working and is confusing. The price is okay but some parts are working fine and others are the most horrible thing that is possible is that the "Play it part" is not working and is not compatible my computer and that is causing problems with the learning experience. I would not recommend it to a friend especially with quality headphknes

Response from Rocket Languages

Hi Teertho - Looks like we had a bug. Should be fixed now!

23
Polly Keeling

Polly Keeling

United States

Rocket Spanish
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

It is too frustrating. It doesn’t always understand what I am saying, even if I am saying it correctly. I don’t think I should have to know every ñ, é, á etc. when I am writing. It takes way too long. Need to shorten the lessons. I haven’t been doing them b/c I get too frustrated when it doesn’t understand me.

Response from Rocket Languages

Hi Polly - Please make sure that you are using a headset microphone for best results with voice recognition. We have just added in special character keys to Rocket Spanish "Write it" activities to make the writing process much easier.

3
James Hardy

James Hardy

United Kingdom

Rocket French
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

The courses themselves are good however, Speech recognition is woeful.

Some days, there are no issues with speak recognition and then on others I often get many "no speech detected" errors followed by "speech recognition is busy". this makes the course unusable when this happens.

Response from Rocket Languages

We're sorry to hear that the issues you're experiencing with the speech recognition are affecting your learning. Please reach out to us at [email protected], and we'll be more than happy to schedule a call with our expert IT team to see how we can assist you!

0