Rocket Languages Reviews

Find out what actual users have to say about our courses through their Rocket Languages reviews.

Average Rating

4.7

Rocket Languages review criteria

How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?
5095 Customer Reviews

5 Stars

78.7% (4012)

4 Stars

14.0% (715)

3 Stars

3.9% (201)

2 Stars

1.4% (73)

1 Star

1.8% (94)

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Aaron Beddes

Aaron Beddes

United States

Rocket German
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

First of all, In the middle of exercises (as I'm trying to speak a German phrase) I get annoying popup windows asking me to write a review of Rocket German. I think that's pretty indicative of how much Rocket cares about me actually learning, an how much it just wants more business. In fact, just above this box where I'm typing, Rocket has a link to some "example reviews" which are glowing reports of how when you buy RG, all your wildest fantasies will come true. Since RG insists, though, here is my review...***

Right after I paid $250 dollars for the three German courses (the first of which I didn't even want, but you have no option to remove it from the bundle) I get directed to another page telling me I should really also buy another add-on course that normally costs $50, but they're going to give it to me for $30. Classic used-car salesman tactic. I decline. I'm directed to another page saying "Ok, we'll give it to you for $20, but only if you buy it right now. No kidding, this is your last chance!" Does it get any more sleazy than that?***

The German course was clearly written by native German speakers, which is good, but not really checked by a native English speaker for the quality of the English dialogue.

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4
Maram Epstein

Maram Epstein

United States

Rocket Italian
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

The sexism is very irritating--the male character constantly sexualizes his Italian co-host.

It would be helpful to be able to fast forward/ be able to review the lessons --the ratio of chitchat to content is off. Less of Alessandro and more formal grammar explanations would be great.

Response from Rocket Languages

Thanks so much for your review, it's much appreciated. We're sorry you're not satisfied with the Interactive Audio lessons. Please note that you can just listen to the conversation in Italian, rather than the full lesson if you prefer - just look for the Play It section on each Interactive Audio lesson page. For more formal grammar explanations, please try the Language and Culture lessons - there are approximately 5 per Module. We hope this helps!

1
Jesse G

Jesse G

United States

Rocket French
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I absolutely want to love this program. The content is great. The audio lessons are top notch, but I can't get anything to work correctly on any device and 20 days in and still no contact from a manager or tech after several email requests and live chat requests for it.


I've submitted a pile of screen captures and video of the errors. I've tried multiple devices and computers.

Marie G responds quickly over live chat, but nothing ever seems to come of it.


The program has great content, but trying to use it is is beyond infuriating.


At this point I'm not prepared to keep the product unless it's next to free.

Response from Rocket Languages

Thanks for your review Jesse. Our sincere apologies for the trouble you've had with your course, and for the delay in getting some help for you. We will get some assistance from the IT team and get back to you ASAP.

2
Brooklyn Brooklyn

Brooklyn Brooklyn

United States

Rocket French
Criteria
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How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

Way too much English spoken in the course. My experience of learning a language is that total immersion is the fastest way to learn.

In this course the constant interruption with English is very distracting.,

Response from Rocket Languages

Thank you for your review, it's much appreciated. We're sorry that you're not happy with Rocket French. We've designed our courses to suit a variety of learning styles, and while total immersion is great, we've found it's not a very practical approach for a self-study online course. In Rocket French (and other languages), we break down the conversations in English so that learners can understand what's being said and why, but learners do have the option to immerse themselves in the conversations without any English explanations at all by using the "Play conversation" button in Play It! if they want to. I hope that helps! All the best with your language learning.

2
Th Fug

Th Fug

United States

Rocket Spanish
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

not loving all of the badge interrruptions within the lesson! very disruptive.

Response from Rocket Languages

Thanks so much for your feedback, it's much appreciated. As you will know, badges are issued as you reach certain points goals. They are meant to offer extra incentive for learners, so we're sorry to hear that you find them distracting. Unfortunately there is no current way to opt out of the points system, but we will pass your feedback onto the IT team for their consideration. We hope you are enjoying your language learning otherwise. Please don't hesitate to contact Customer Support directly if there is anything we can help you with.

3
D H

D H

United States

Rocket Italian
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I like the lessons. The only downside is that I like to do lessons on a device -- specifically, a waterproof iPod while I do cardio in the pool for an hour -- not on my computer or phone. Unfortunately, with your program, I have to download one lesson at a time, rather than download all the lessons at once so I can put them into a file and transfer them to my device. That's the reason I would not purchase from you again. If there is a work around that would allow me to do a single download, like I can with Pimsleur, I would definitely buy from you again.

0
Jennifer Dennis

Jennifer Dennis

United States

Rocket Spanish
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

Almost 2 months in, I've requested a refund. I hate this ridiculously juvenile course.

I hate this course so passionately. It's juvenile, stupid "silly" and so so SO annoying. I literally do not understand how any adult could do this course. I cannot stand the banter with Amy for another second. Does irritation, annoyance, and flat-out anger increase retention? If so maybe Rocket Spanish is on to something...but I want to shake the people leaving positive reviews and ask them what the WHAT is wrong with them. I beg you, do the free trial lesson of whatever level, and if you're annoyed with all the English stupidity, know that it does NOT get better. It does not decrease. It will only get worse. If you love Amy's voice, speaking in English, and want to listen to her kid around, this course is for you. OR...if you don't care about the audio lessons. I think buried in this course is some good content. And I know it's not meant to be audio-only. But the audio is THAT bad. Just don't do it. Maybe do it high or something. Might be tolerable. Probably not.

5
Jay Williams

Jay Williams

United States

Rocket Korean
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

Honest review

The voice recognition could use some work, but it's fun to use and definitely gets you speaking out loud. I haven't really seen any features offered yet that's worth the price. I'm basing that off of what's offered for free on the internet already.

Another feature though that deserves praise is the 'Play as' feature where you take the role of someone in a conversation. It's honestly a 5 star feature on its own.

Thinking about this in depth is making me realize how much is actually offered and how much I'm paying for it... I could only think of a couple good things (and they're basically the same thing). I can't recommend this to a friend while I'm thinking about discontinuing use of it myself. Wow

1
Fort Myers Mendenhall

Fort Myers Mendenhall

United States

Rocket Spanish
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

The program is OK but no grammar nor conjugation. It is a lot to pay for things I could get for free on Youtube



I hope that helps! If you have any questions, please don't hesitate to contact our Customer Support team.

Response from Rocket Languages

Thank you for your review. Please note that each Module includes our Language and Culture lessons that teach the Spanish grammar rules. There are approximately 30 Language and Culture lessons per Level.

1
Edward Zyvith

Edward Zyvith

United States

Rocket Japanese
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

My opinion may change over time, as I will complete this series (I paid for it.) But right now, I am not sure I like this method, generally speaking. I prefer methodical, professional books such as Genki/Adventures in Japanese/etc which actually explain what is going on. For example: Japanese conjugation is a little tricky and this course (so far) is not helping. I also have a tutor in Tokyo, and nothing is better than that. Lastly, the Kanji exercises at the end are super frustrating as when the sentences are long, the stupid thing auto-places the words and I cannot get them in the right order even when I know it. That said, it's always good to listen to native speakers, but in today's world, there are no shortages of resources in that department.

Response from Rocket Languages

Thank you for your review. We're sorry to hear that you haven't been finding our teaching style helpful. We have tested some of the longer phrases in the Write It exercise, but haven't been able to replicate the issue you've been experiencing, I'm sorry. If you have any specific feedback, please don't hesitate to send it through to our Customer Support team [email protected]. All the best!

3