Find out what actual users have to say about our courses through their Rocket French reviews.
I would never recommend this course to anyone and I bet they don't let this be printed but I will find someway of getting a true review out there- I have tried for 6 days to contact customer service- No one is ever there- its 5 15 pacific standard time and they are to be available and no one is available- I leave email for 6 days- and get 2 stupid emails back that say the very same thing- update chrome and I already have updated chrome. They will not call me ----
Response from Rocket Languages
Hi Sheila - Sorry for the delayed response from customer support, we have tried contacting you a few times and it looks like we have managed to set up a time for a Skype call to look into your issues!
So far RL is okay. The audios are entertaining, but a tad slow and I wished that they were a bit less English-heavy as it really breaks my French-thinking mindset. Any technical issues (and there are quite a few given the nature of the voice recognition software) that are reported fall onto deaf ears. Overall, it's an okay program, but needs heavy supplementation from grammar and vocab books (as all learners should have anyway).
I tired the free trial for Rocket Languages as I was a bit skeptical. I really enjoyed the free trial. Its a great way to immerse yourself into the French language. I went ahead and bought all three levels! So far I am still in the early stages of level one but everything is going smoothly. I can't wait to use what I have learnt when I go to France to visit my boyfriend.
I started with the French course 10 days ago. I struggled to learn french in school but am finding this a much more pleasant and effective approach. Like the focus on spoken french with the gradual introduction of grammar rules. I found the lessons engaging and the right amount of information to absorb at one go - and the various supporting tools (dialogues. reviews, flashcards, etc). are all helpful in reinforcing the initial learning. I had to travel to Brussels and after a week of study I had the confidence to engage in basic dialogues in French - honestly! Compared to French language lessons I think it offers good value for money.
Only downsides are that only the lessons are downloadable and you need to be online to use other resources. Also if you don't have chrome a lot of the features like voice recognition are unavailable. No use of customer service - should be a N/A option on the star ratings.
I was very satisfied with Rocket French Intermediate, so I purchased the Travelogue. Unfortunately, the Travelogue was highly disappointing. It is of very limited value as a language learning tool, and its interest as a cultural document was modest at best. I can't imagine wanting to go through it more than once. Additionally, it is poorly recorded or edited, with the French dialogue for some reason sounding muffled. After a good initial experience with Rocket French, this course has soured me on the program.
Response from Rocket Languages
Hi Bruce - I am sorry to hear your feedback. We have though just added in full French translations for every part of the Travelogues, as well as full recordings of the Travelogue scripts, so they now work very much like the Interactive Audio lessons from Levels 1-3.
Rocket Languages is a huge help in my life of learning other languages. now I know four languages. so helpful. you need to learn at least one language. the guides are very helpful.###love French !! .......................................................................................................
The free trial version of Rocket Language is indeed awesome and it seems to be what I need to learn French. unfortunately I cannot afford it. However, I recommend it for anyone who wishes to learn French online. its indeed good.
I really enjoy the lessons of Rocket French. I have it playing in the background as I am working on my computer. I learn and am not even aware! Very entertaining speakers! Learning is easy with this program.
Hi there,
Course seems like pretty good but when it comes to customer service. Its very poor.
In the past I have sent couple of queries but no One ever responded not I can not be able to access my premium French language course.
Could you please resolve the issue as soon as possible .
Thank you
Regards,
LAXMI
Response from Rocket Languages
We have received and replied to your emails. Please check your spam folder in case the replies are there. You can also retrieve your password from the Lost Password link on the login page.
I absolutely recommend Rocket Language for everyone who wants to learn a foreign language from the absolute begginer level! This Interactive Audio Course is innovative, it has surpassed all my expectations! I'm very happy for choosing this course to learn French.