Rocket Languages Reviews
Find out what actual users have to say about our courses through their Rocket Languages reviews.
The web site is complicated and not very user friendly. I've spent 5 min trying to figure out how do I start the lessons and where to begin the studying. It's stupid to spend so much effort on a web site to have people leave confused. Too complicated to begin with.
Response from Rocket Languages
Hi Milla - There is a take a tour video on the Get Started page! Also, we are revamping the lesson interface to make it easier to understand. It is a little difficult when some courses have over 100 lessons!
Rocket Japanese: it's been two (April 14.) months since the Rocket Language app for iOS has been updated and since I am not able to use it anymore as it is not possible to write in hiragana/katakana anymore. I contacted support, got (after days - and weeks) assurance that it will be taken care of - yet the "bug" update 2 weeks ago did not address any of my clearly communicated (screenshots and screenvideo) problems. If you work on iOS (iPhoneX & iPad Pro, latest firmware) do not download this app - it is NOT working as advertised.
A word to the support... promising an update and therefore a working app might "quiet" the user but it is contraproductive to take no action at all.
I'll be happy to re-review my feedback once I am able to use the app again. Until then... 1 star.
Response from Rocket Languages
Hi Susie - We were having an issue with the length of time that it takes for an app to get approved by Apple (up to a week), which meant that any bugs took a while to get sorted. Apple have been working to reduce this time, especially for minor bug fixes.
Good luck unsubscribing! Still paying for no reasons!
I am extremely unsatisfied with Rocket Hindi because they have made it impossible to cancel my subscription. I am stuck with monthly payments and cannot cancel. They are an extremely dishonest company for making it this difficult to terminate recurring payments.
Response from Rocket Languages
Thanks so much for your review, Trevor. Our sincere apologies for any confusion caused. To request a cancelation, we encourage learners to contact our custom support team directly on [email protected]. Regarding your specific situation, our records show that you were able to cancel your purchase successfully. All the best!
On ipad voice playback won’t work. No reply from customer service. Back to the Fluenz program.
Response from Rocket Languages
Hi Pul, thank you for leaving a review. I'm sorry to hear that you didn't receive our customer support team's response regarding your voice playback issue. Unfortunately, the app version of Rocket Languages doesn't support the voice playback feature. We hope that you'll continue your French language-learning journey and wish you all the best!
I just started and I don't really really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, like its not amazing but I like it
The microphone on the trial program worked fine until I purchased the Spanish 1-3, then the microphone stopped working. I loaded the program onto another device, the microphone worked, but the 'play' button did not work!
Very difficult to concentrate when there are so many technical difficulties with the program.
Response from Rocket Languages
Hi KY - I am sorry to hear about your issues. Please contact customer support and we can set up a Skype call to get to the bottom of it.
Hey guys I totally recommend this website to you.
THIS WEBSITE WILL MAKE YOU BECOME FRENCH MASTER IN 5 MINUTES.
As someone who's been using Rocket Japanese for years and generally liking it, I'm writing this review to express my frustration. AGAIN you have redesigned the app in a way that seriously hurts the functionality! Why do you keep doing this? (Especially with no option to switch back?). Why did you decide to make the kanji suddenly very small, forcing me to zoom in on phone? Makes the kanji lessons a huge pain! Change it back! Im getting tired of you guys constantly screwing up your own app!
Response from Rocket Languages
Thank you for your feedback, Brion! We understand your concerns and that updates can interrupt your learning. However, please know that all our updates aim to improve the usability of the course and, therefore, your language learning experience. As was the case prior to the update, font and script sizes can be enlarged in your phone settings. If you have any further feedback, we'd love to hear it, so please reach out to [email protected]!
I received Rocket Italian as an xmas gift at my request after my old version of Rosetta Stone Italian became outdated and unusable. It has been a major disappointment and is so frustrating I've turned to the free version of Duolingo instead. All the cutesy little exchanges between "Alex" and "Maria" are infantile and a waste of time. So much time is wasted in these courses. It's hard enough to find time to study a foreign language without all this useless filler. Unfortunately between medical issues and Covid, I just recently started to use this software so I am beyond the 60 day return/refund window. I feel badly that my husband wasted all this money on this terrible app. Save your money and use Duolingo or if you want a real program go to Rosetta stone.
Response from Rocket Languages
Hi Miki - The first level (featuring Alex and Maria) is a beginners level, so the amount of Italian introduced is gradual with lots of explanations in English. As you progress through the lessons/levels the amount of Italian gets greater and more advanced.